State Farm® Insurance Agent Terron Harris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Pike
October 29, 2024
5
out of
5
rating by Daniel Pike
"Awesome customer service! Sharitka is really professional and walks you through everything"
We responded:
"Thank you, Daniel! I'm glad you had a positive experience with our customer service. Sharitka is indeed very professional and dedicated to ensuring everything is clear and understandable. We appreciate your feedback and look forward to assisting you with any future needs. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Pat Williams
October 21, 2024
5
out of
5
rating by Pat Williams
"Sharitka, was very knowledgeable and answered all of my questions. She explained the difference in coverages, so I understood exactly what i was getting. Thank you."
We responded:
"Pat, thank you for your wonderful review! I'm glad Sharitka could assist you so effectively. It's great to know she helped clarify the different coverages for you. If you have any more questions, our office is here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Markeith Williams
October 1, 2024
5
out of
5
rating by Markeith Williams
"Awesome service! Sharitka is very personable and knowledgeable. The few times she didn’t have the answer to my questions she promptly jumped on searching for the answers! Not a pushy agent which makes the buying process that much easier. Just got enrolled for a life policy and she was thorough in my options which made my decision easier."
We responded:
"Markeith, Thank you so much for the 5-star review! We appreciate you and the opportunity to help you with your insurance needs."
Diamond Nicole
September 27, 2024
5
out of
5
rating by Diamond Nicole
"Always helpful and efficient. Professional"
We responded:
"Thank you, Diamond! I'm happy to know you find our service helpful and efficient. We strive to maintain a professional and supportive environment for all our customers. If you ever need further assistance, don't hesitate to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Lolita Richardson
September 25, 2024
5
out of
5
rating by Lolita Richardson
"Sharitka was an excellent agent. She was very thorough and we enjoyed working with her."
We responded:
"Hey Lolita, Thanks for the awesome review! I'm glad you enjoyed working with Katie. She always strives to be thorough and provide excellent service. If you need anything else, we're here for you! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Jamez McCreary
September 19, 2024
5
out of
5
rating by Jamez McCreary
"Outstanding customer service skills."
We responded:
"Thank you for your kind words! I'm glad you found our customer service skills outstanding. Your feedback means a lot to us, and we're here for any insurance needs or questions you might have. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
kd lpn
September 19, 2024
5
out of
5
rating by kd lpn
"She went out of her way to help me get the insurance I needed. She worked very quick and I appreciate that. She was able to accommodate me for a later call due to my work schedule."
We responded:
"Thank you for your wonderful review! I'm glad to hear that we could assist you quickly and accommodate your work schedule. Your satisfaction is important to us, and we're grateful for your appreciation. If you need any further assistance, feel free to reach out anytime. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Daniel Roop
September 18, 2024
5
out of
5
rating by Daniel Roop
"Terron did an excellent job of explaining my opinions and was a pleasure to converse with"
We responded:
"Daniel, I'm glad you had a positive experience! It's wonderful to know that the explanations provided were clear and that our conversation was enjoyable. If you have any further questions or need assistance, don't hesitate to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Jennifer Poppen
September 13, 2024
5
out of
5
rating by Jennifer Poppen
"Shrinkage made my weekend! I can't believe how much money she's saving me!!"
We responded:
"Jennifer, I'm so glad to hear that our service made your weekend and saved you money! Your satisfaction is our priority, and we appreciate your positive feedback. If you need any further assistance, we're here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Lela Ragobir
September 5, 2024
5
out of
5
rating by Lela Ragobir
"Sharitka was super helpful in getting me home and auto insurance which saved me about $500. Thank you Sharitka!!"
We responded:
"Thank you, Lela, for sharing your experience! I'm glad Sharitka could assist you with your home and auto insurance needs and help you save money. We appreciate your kind words and are here for any future assistance you may need. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Andrea Gibson
September 4, 2024
5
out of
5
rating by Andrea Gibson
"It such a pleasure to talk with an representative that was kind , Knowledgeable to all my questions. I really appreciate that ."
We responded:
"Andrea, thank you for your kind words! I'm glad you had a positive experience with our representative. We always strive to be knowledgeable and helpful. If you have any more questions or need further assistance, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Denver Vaughn
August 26, 2024
5
out of
5
rating by Denver Vaughn
"Very polite very helpful enjoyed my experience with them"
We responded:
"Denver, thank you for your kind words! I'm glad you had a positive experience with our team. If you need any further assistance, we're here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Adam Perry
August 25, 2024
5
out of
5
rating by Adam Perry
"A very helpful experience from Sharitka."
We responded:
"Adam, thank you for your review. I'm glad Sharitka provided you with a helpful experience. If you need any further assistance, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
K.A. Rogers
August 20, 2024
5
out of
5
rating by K.A. Rogers
"Patient Professional Personable…Thank you"
We responded:
"Thank you, K.A. Rogers, for your kind words. I'm glad you found our service patient, professional, and personable. If you need any further assistance, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Merewyn
August 12, 2024
5
out of
5
rating by Merewyn
"Agent Katherine called me at exactly the right time. I had already decided to go w/State Farm, but in minutes she beat the online quote. She was very knowledgeable, and I consider myself lucky to have spoken with her!"
We responded:
"Hey Merewyn, Thanks for sharing your experience! I'm glad Katherine could assist you at the perfect time and provide a better quote. We're lucky to have her on our team! If you need anything else, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
kimy khaos
August 7, 2024
1
out of
5
rating by kimy khaos
"I have personally been with the company since I was 15. Separated from my grandmas insurance around 18 and recently they have screwed us both over. My grandmother and I haven’t even on the same policy for years and I personally deserved to have my insurance taken cause I had a bad year and got 3 tickets all for different reasons my grandma on the other hand has done nothing wrong and still got her insurance taken soon. We have tried talking to Terron personally and he truly doesn’t care. The system dictates who they keep regardless of the record you have and my grandma is almost 78 with no claims or tickets previous but, they paired us as one. I have had no issues with them up until now but the way we were treated after being loyal, on time payment no issue customers, is wicked. He was extremely rude to me when I explained my tickets after a tough year of my grandma losing her home, me moving out alone and etc. The associates over the phone were horrible as well whenever we tried to get more information one told us or thing and the other told us another. Go for it if your desperate but not if you’d like to be kicked to the curb especially if you’re over 60+. Like I said I can deal with my faults but they have treated my grandmother very poorly. (Update: you “tried” but you cut me and my grandmother off mid sentences and was extremely rude to both of us in the long run. I understand the process of a company but, the treatment we got with being with the company for years was disgusting and honestly heartless. We will not be returning and if we do, definitely not with this branch as the agent and your assistants are absolutely rude and lacking correct information as we were told different things by multiple people. Get your information correct before you give people 30 days plus to find new coverage.)"
We responded:
"I’m sorry you feel this way, , but we try to provide great service to all of our customers regardless of age. The decision to non-renew your insurance is truly out of my control. As your agent I did appeal the decision that was made but that appeal was not successful and I am truly sorry for that. I appreciate the years of I was able to serve you and your family and I hope to regain your business at some point in the future. "
Kay Newby
July 11, 2024
5
out of
5
rating by Kay Newby
"Katherine was very nice and efficient, made all changes to my policy and the rates are very good as well."
We responded:
"Thank you, Kay, for your kind review! I'm glad Katherine was able to efficiently assist you with your policy changes. We're happy to hear that you find our rates very good. If you need any further assistance, feel free to reach out to our office. Terron Harris - State Farm Insurance Agent, Richmond, VA"
Danai Carrington
July 11, 2024
5
out of
5
rating by Danai Carrington
"It was a pleasure speaking with Ms.Giles. she was extremely helpful, very knowledgeable and made me feel comfortable speaking with her about life insurance."
We responded:
"Thank you for sharing your experience, Danai! I'm glad Ms. Giles provided you with knowledgeable and comfortable assistance for your life insurance needs. We're here for you whenever you need us! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Super Man
July 1, 2024
5
out of
5
rating by Super Man
"Sharitka is AMAZINGGGG!!!! Always helping me and I have her on speed dial incase anything ever happens!!! Thank youu!!!!!"
We responded:
"Thank you! I'm ecstatic to hear that Sharitka has been amazing in assisting you promptly! I'm pleased to know you have her on speed dial for any future needs. Thank you for your kind words and for choosing our office for your insurance needs! Terron Harris - State Farm Insurance Agent, Richmond, VA"
Oliver Wooten
June 24, 2024
5
out of
5
rating by Oliver Wooten
"I had a very pleasant experience with Katherine today, she was very thorough in making sure that all my needs were met."
We responded:
"Oliver, I'm thrilled to hear that Katherine provided you with thorough service to meet all your insurance needs! I'm pleased that you had a very pleasant experience with us. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Terria Watkins (Dr. TJ Watkins)
June 18, 2024
5
out of
5
rating by Terria Watkins (Dr. TJ Watkins)
"The office and personal (Sharitka) are so professional and knowledgeable! Always willing to answer questions and explain documents."
We responded:
"Thank you, Terria! We're grateful for your positive feedback and look forward to helping you with your insurance needs in the future! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Pedro Hernandez
June 12, 2024
5
out of
5
rating by Pedro Hernandez
"Katherine D. Must be psychic, the day she called me about home/renters insurance I was notified our apartment building was under new management. They immediately requested proof of renters insurance and she had me covered."
We responded:
"Pedro, I'm happy to hear that Katherine provided you with prompt renters insurance coverage just when you needed it most! We're pleased to have been able to assist you during the transition with the new management. Thank you for sharing your positive experience! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Tashana TV
June 7, 2024
5
out of
5
rating by Tashana TV
"Sharitka was great.. patient , and understood my problem.. even though I originally called because my previous insurance company was giving me the runaround. I should’ve been upset. But Sharitka got me back on track with life"
We responded:
"Thank you, Tashana, for sharing your experience with Sharitka! I'm pleased to hear that she was patient and understanding, helping you navigate through your insurance concerns. We're grateful for your positive feedback and look forward to assisting you further. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Sabrina Mason
June 5, 2024
5
out of
5
rating by Sabrina Mason
"Very kind, helpful and precise."
We responded:
"Sabrina, I'm pleased to hear that you found our team to be very kind, helpful, and precise! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Tally Clements
June 5, 2024
5
out of
5
rating by Tally Clements
"Very helpful and professional!"
We responded:
"Tally, your review is greatly appreciated! If you ever need assistance in the future, feel free to reach out. Terron Harris - State Farm Insurance Agent, Richmond, VA"