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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christopher Giles

Christopher Giles

January 10, 2025

5  out of  5
rating by Christopher Giles
"The agent was thorough and very helpful and patient with me thank you"
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm glad to know that you found our service thorough, helpful, and patient. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Ethan Smith

January 9, 2025

5  out of  5
rating by Ethan Smith
"Sharitka was amazing with helping me in my situation."
We responded:
"I'm happy to hear that Sharitka was able to assist you so effectively, Ethan! Her dedication to helping our customers is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mary Carter

January 7, 2025

5  out of  5
rating by Mary Carter
"Sharitka is the best! She is efficient, courteous, polite and always a delight to speak with whenever I call."
We responded:
"Thank you for the five-stars, Mary! We greatly appreciate your business!"
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Denver Vaughn

January 2, 2025

5  out of  5
rating by Denver Vaughn
"Very polite very helpful enjoyed my experience with them"
We responded:
"Denver, thank you for your kind words! I'm glad you had a positive experience with our team. If you need any further assistance, we're here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Azalia Solis

December 30, 2024

5  out of  5
rating by Azalia Solis
"She was very patient and understanding. We are seniors and she treated us with the upmost respect. She took her time and explained everything in detail. I recommend her to anyone who is in need of a gentle representative."
We responded:
"Thank you, Azalia, for sharing your experience! I'm happy to know that you felt respected and well-informed during your interaction. It's wonderful to hear that our approach resonated with you. If you ever have more questions or need assistance, please feel free to reach out."
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Catherine Fritts

December 12, 2024

5  out of  5
rating by Catherine Fritts
"Sharitka was very helpful in getting me a much more affordable auto quote and it includes renters insurance. I appreciate her reaching out to me and saving me money. She also answered all questions I had."
We responded:
"Thank you, Catherine! I'm so glad Sharitka could assist you in finding a more affordable quote. It's wonderful to know that we could help save you money and answer all your questions. If you need any further assistance or have more questions in the future, feel free to reach out."
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Randi Wyatt

December 9, 2024

5  out of  5
rating by Randi Wyatt
"Very friendly and helpful staff at State Farm."
We responded:
"Thank you for the five stars, Randi! Contact us anytime if you ever need anything."
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Sabrina Mason

December 5, 2024

5  out of  5
rating by Sabrina Mason
"Very kind, helpful and precise. Thanks again Terron H!!"
We responded:
"Sabrina, I'm pleased to hear that you found our team to be very kind, helpful, and precise! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Kayla Owens

December 3, 2024

5  out of  5
rating by Kayla Owens
"Sharitka helped me so much as a first time purchaser of auto insurance. She made the process easy to understand and made sure I had everything that I needed. Thank you, Sharitka!!"
We responded:
"Kayla, thank you for sharing your experience! I'm glad Sharitka could assist you with your insurance purchase and make the process clear and straightforward. We appreciate your kind words and are here for any future needs you may have."
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Sydney

December 2, 2024

5  out of  5
rating by Sydney
"Sharitka called to check-in and remind me of potential benefits that are offered and gave me an update on my current ones. Thanks again."
We responded:
"Thank you for your wonderful review, Sydney! I'm glad Sharitka could provide you with a helpful update on your benefits. We appreciate your faith in our team and are always here to assist with any questions or needs you may have. Thanks again!"
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Gwen Jackson

November 27, 2024

5  out of  5
rating by Gwen Jackson
"Prompt, courteous and caring professionals that provide accurate, appropriate and beneficial services. This agency has provided me with excellent service since 1998. Highly recommended. Sharitka is truly an amazing asset to this agency!"
We responded:
"Gwen, thank you for your wonderful feedback! We're glad to have provided you with prompt, courteous, and caring service since 1998. Your recommendation means a lot to us. Sharitka is indeed a fantastic part of our team, and we're grateful for her contributions. Should you need any assistance in the future, our office is here to help!"
Profile photo of LaVeta Wynn-Coston

LaVeta Wynn-Coston

November 26, 2024

5  out of  5
rating by LaVeta Wynn-Coston
"Sharitka provided excellent customer service and was very detailed. She made me feel comfortable with getting insurance through State Farm."
We responded:
"LaVeta, thank you for your wonderful review! I'm glad to hear that Sharitka provided you with detailed and excellent customer service. It's great that you felt comfortable getting insurance through State Farm. We appreciate your feedback and are here for any future needs or questions!"
Profile photo of Lee Hilty

Lee Hilty

November 20, 2024

5  out of  5
rating by Lee Hilty
"I love working with this company. Sharitka is the best"
We responded:
"Thank you, Lee! We're so glad you love working with us. Sharitka truly is fantastic, and we're grateful to have her on our team. If you ever need anything, we're here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Fola crafted

November 18, 2024

5  out of  5
rating by Fola crafted
"Sheritka was very nice and patient, funny and warm to speak with, she didn't rush and I felt I was speaking with a friend. The quotes were great cheaper than what I was paying before and with better coverage, where was y'all 3 years ago 😂 thanks again 🩷"
We responded:
"Sheritka is indeed a gem! I'm glad she made you feel comfortable and provided such a friendly experience. It's wonderful to know that the quotes we offered were both affordable and provided better coverage. We appreciate your kind words and are always here to help with any future needs. Thanks for choosing us! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Kay R

November 14, 2024

5  out of  5
rating by Kay R
"Sharitka was super great!! Provided great service, answered all of my questions, and was very friendly. Soo glad she initially reached out and "won" me back as a customer. :)."
We responded:
"Kay, thank you for your wonderful review! I'm glad to hear that Sharitka provided you with excellent service and answered all your questions. It's great that she was able to reconnect with you and bring you back as a customer. We appreciate your kind words and look forward to assisting you with any future needs. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Trayonna Wallace

November 11, 2024

5  out of  5
rating by Trayonna Wallace
"I was helped by Ms Sherika! She helped me efficiently & in a timely manner! Got my coverage in less than 30 minutes!"
We responded:
"Thank you, Trayonna! I'm happy to hear that Sherika was able to assist you efficiently and get your coverage set up so quickly. We appreciate your feedback and are always here to help with any future needs. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Daniel Pike

October 29, 2024

5  out of  5
rating by Daniel Pike
"Awesome customer service! Sharitka is really professional and walks you through everything"
We responded:
"Thank you, Daniel! I'm glad you had a positive experience with our customer service. Sharitka is indeed very professional and dedicated to ensuring everything is clear and understandable. We appreciate your feedback and look forward to assisting you with any future needs. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Pat Williams

October 21, 2024

5  out of  5
rating by Pat Williams
"Sharitka, was very knowledgeable and answered all of my questions. She explained the difference in coverages, so I understood exactly what i was getting. Thank you."
We responded:
"Pat, thank you for your wonderful review! I'm glad Sharitka could assist you so effectively. It's great to know she helped clarify the different coverages for you. If you have any more questions, our office is here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Profile photo of Markeith Williams (Timmy's Garage)

Markeith Williams (Timmy's Garage)

October 1, 2024

5  out of  5
rating by Markeith Williams (Timmy's Garage)
"Awesome service! Sharitka is very personable and knowledgeable. The few times she didn’t have the answer to my questions she promptly jumped on searching for the answers! Not a pushy agent which makes the buying process that much easier. Just got enrolled for a life policy and she was thorough in my options which made my decision easier."
We responded:
"Markeith, Thank you so much for the 5-star review! We appreciate you and the opportunity to help you with your insurance needs."
Profile photo of Diamond Nicole

Diamond Nicole

September 27, 2024

5  out of  5
rating by Diamond Nicole
"Always helpful and efficient. Professional"
We responded:
"Thank you, Diamond! I'm happy to know you find our service helpful and efficient. We strive to maintain a professional and supportive environment for all our customers. If you ever need further assistance, don't hesitate to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Lolita Richardson

September 25, 2024

5  out of  5
rating by Lolita Richardson
"Sharitka was an excellent agent. She was very thorough and we enjoyed working with her."
We responded:
"Hey Lolita, Thanks for the awesome review! I'm glad you enjoyed working with Katie. She always strives to be thorough and provide excellent service. If you need anything else, we're here for you! - Terron Harris - State Farm Insurance Agent, Richmond, VA"
Profile photo of Jamez McCreary

Jamez McCreary

September 19, 2024

5  out of  5
rating by Jamez McCreary
"Outstanding customer service skills."
We responded:
"Thank you for your kind words! I'm glad you found our customer service skills outstanding. Your feedback means a lot to us, and we're here for any insurance needs or questions you might have. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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kd lpn

September 19, 2024

5  out of  5
rating by kd lpn
"She went out of her way to help me get the insurance I needed. She worked very quick and I appreciate that. She was able to accommodate me for a later call due to my work schedule."
We responded:
"Thank you for your wonderful review! I'm glad to hear that we could assist you quickly and accommodate your work schedule. Your satisfaction is important to us, and we're grateful for your appreciation. If you need any further assistance, feel free to reach out anytime. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Daniel Roop

September 18, 2024

5  out of  5
rating by Daniel Roop
"Terron did an excellent job of explaining my opinions and was a pleasure to converse with"
We responded:
"Daniel, I'm glad you had a positive experience! It's wonderful to know that the explanations provided were clear and that our conversation was enjoyable. If you have any further questions or need assistance, don't hesitate to reach out. - Terron Harris - State Farm Insurance Agent, Richmond, VA"
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Jennifer Poppen

September 13, 2024

5  out of  5
rating by Jennifer Poppen
"Shrinkage made my weekend! I can't believe how much money she's saving me!!"
We responded:
"Jennifer, I'm so glad to hear that our service made your weekend and saved you money! Your satisfaction is our priority, and we appreciate your positive feedback. If you need any further assistance, we're here to help. - Terron Harris - State Farm Insurance Agent, Richmond, VA"